At Myrtle Fix, we stand behind the quality of our repair services. This warranty policy outlines what is covered and what is not under our repair warranty.
1. Warranty Coverage:
Most repairs are covered by a 90-day limited warranty. This includes the replaced part and the workmanship related to the repair.
2. What is Covered:
- Manufacturer defects in the replacement part
- Issues caused by improper installation by our technician
- Functional problems directly related to the original repair
3. What is Not Covered:
- Physical damage after repair (drops, cracks, liquid damage, etc.)
- Issues caused by third-party interference or tampering
- Software-related problems unless otherwise specified
- Battery performance degradation due to age or usage
4. Claim Process:
To claim warranty service, the customer must present the original repair record. We will evaluate the issue and, if approved, perform the necessary service at no charge.
5. Limitations:
Warranty is void if the device has been opened or repaired by another service provider after our initial repair. The warranty applies only to the specific part repaired or replaced.
6. Exclusions:
Data loss or software issues are not covered under warranty. We recommend backing up all data prior to any repair.
7. Contact:
For warranty claims or questions, please email us at contact@myrtlefix.com or call 843-340-4490.
Thank you for choosing Myrtle Fix. Your satisfaction and peace of mind are our priority.